Will they pay you?

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

nuttin to lose I guess

darsben1 wrote:

delwhjr wrote:

waggy wrote:
Last year when I was purchasing a used RV, the dealer convinced me to purchase a Lubrico Warranty which is fully-insured by Northbridge General Insurance Corp. I have less than 3000 miles on the RV and had it out 4 times. I now have a problem with the transmission, so I called Lubrico Warranty to find that the warranty was worthless! Either I did not read the whole policy, or I did and forgot the section that said I could not change the oil myself. Well I changed the oil myself and the policy is void! The policy said I was to have the oil changed every 6 months by a business. If you have a RV policy, please check your policy to see how the insurance company can get out of paying! It is too late for me, hope it isn't too late for you.

Don't give up too easily. If you did the oil changes yourself and followed the 6 month regimen or better, use the company appeal process. Show them record of your changes including proof of purchase of supplies. Point out the problem is not related to oil but the transmission. Find a mechanic who would put it in writing you did the changes correctly. They can waive the requirement on a case by case basis. It is worth a shot to try.

However; There was a requirement to notify the company when the work was done.
From Lubrico's website;
Submit Oil Change

Drivers are required to maintain their vehicle in accordance with the terms of their Lubrico warranty and keep Lubrico notified using one of the following methods:

Notify Lubrico using one of the following methods:

1. Use this web form.
2. Fax a copy of the work order to: 519.451.5969
3. Mail a copy of the work order to: 2124 Jetstream Rd, London, ON N5V 3P5
4. Send an email to oilchange@lubrico.com



In all cases, be sure to keep original copies on file as you may be required to provide them in case of a claim. When submitting your oil change records always be sure to include your Warranty Application Number.

Do-it-yourself oil changes are not accepted.

NOTICE THE LAST LINE.
The rule was there, op did not follow, end of story

Companies make exceptions all the time.
As I said in my last line:

It is worth a shot to try.

delwhjr wrote:

waggy wrote:
Last year when I was purchasing a used RV, the dealer convinced me to purchase a Lubrico Warranty which is fully-insured by Northbridge General Insurance Corp. I have less than 3000 miles on the RV and had it out 4 times. I now have a problem with the transmission, so I called Lubrico Warranty to find that the warranty was worthless! Either I did not read the whole policy, or I did and forgot the section that said I could not change the oil myself. Well I changed the oil myself and the policy is void! The policy said I was to have the oil changed every 6 months by a business. If you have a RV policy, please check your policy to see how the insurance company can get out of paying! It is too late for me, hope it isn't too late for you.

Don't give up too easily. If you did the oil changes yourself and followed the 6 month regimen or better, use the company appeal process. Show them record of your changes including proof of purchase of supplies. Point out the problem is not related to oil but the transmission. Find a mechanic who would put it in writing you did the changes correctly. They can waive the requirement on a case by case basis. It is worth a shot to try.

However; There was a requirement to notify the company when the work was done.
From Lubrico's website;
Submit Oil Change

Drivers are required to maintain their vehicle in accordance with the terms of their Lubrico warranty and keep Lubrico notified using one of the following methods:

Notify Lubrico using one of the following methods:

1. Use this web form.
2. Fax a copy of the work order to: 519.451.5969
3. Mail a copy of the work order to: 2124 Jetstream Rd, London, ON N5V 3P5
4. Send an email to oilchange@lubrico.com



In all cases, be sure to keep original copies on file as you may be required to provide them in case of a claim. When submitting your oil change records always be sure to include your Warranty Application Number.

Do-it-yourself oil changes are not accepted.

NOTICE THE LAST LINE.
The rule was there, op did not follow, end of story

waggy wrote:
Last year when I was purchasing a used RV, the dealer convinced me to purchase a Lubrico Warranty which is fully-insured by Northbridge General Insurance Corp. I have less than 3000 miles on the RV and had it out 4 times. I now have a problem with the transmission, so I called Lubrico Warranty to find that the warranty was worthless! Either I did not read the whole policy, or I did and forgot the section that said I could not change the oil myself. Well I changed the oil myself and the policy is void! The policy said I was to have the oil changed every 6 months by a business. If you have a RV policy, please check your policy to see how the insurance company can get out of paying! It is too late for me, hope it isn't too late for you.

Don't give up too easily. If you did the oil changes yourself and followed the 6 month regimen or better, use the company appeal process. Show them record of your changes including proof of purchase of supplies. Point out the problem is not related to oil but the transmission. Find a mechanic who would put it in writing you did the changes correctly. They can waive the requirement on a case by case basis. It is worth a shot to try.

Ouch expensive lesson you learned.
I figure that you never read the policy. If you had I think you would have remembered.
Thanks for posting the LIFE lesson.

waggy,
Thank you for contacting Good Sam and sharing your feedback. I am sorry to hear about your transmission.

Thanks,
Stacy
Good Sam Care Team

It's too bad you didn't search the forum or ask about the 'extended warranty' before spending your money.
Many will tell you they are a waste of money and a lot of profit for the dealer.
I think most are set up to avoid paying claims. However, some members have had good luck with the warranty, (or insurance policy).
Unfortunately, you learned too late.

Hopefully, you get your transmission repaired and back on the road quickly without a major expense.