Worst service experience ever!
1st time I have used it, needed a tire. So bad that after many hours even the phone rep felt bad and said it was beyond belief. And this was in a metropolitan area! Sam phone was incapable of summo...
Forum Discussion
kevfra wrote:
1st time I have used it, needed a tire. So bad that after many hours even the phone rep felt bad and said it was beyond belief. And this was in a metropolitan area! Sam phone was incapable of summoning service. Still have not followed through with my five hundred dollar receipt, or my complaint. Just simply awful!
I hope you are not expecting GOOD SAM to pay for your new tire!! Their policy is to replace your blown out tire with your mounted and inflated spare. if you have no spare they will try and get a tire service to try and find a tire in your size and replace your blown out tire with the new tire but the cost of the tire is your response=ability. It is spelled out in the policy, take a look. And this is policy for almost all roadside assistance companies. just a heads up.
Quote from GSRA about tire policy
"
Flat Tire Service
Learn More
If you get a flat tire while you're on the road, we'll have an experienced technician come and change it with your spare. If you don't have a spare, we'll utilize our tire network to find you one. (You are responsible for the cost of parts and labor" Right from the policy.
