My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.Hhg

yep they have a good rep of customer service. only rv tires I buy.and my truck.

I've had nothing but great customer service from Michelin and their dealers.

HHg in Austin wrote:My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.HhgI've always had good experience with Michelin tires. The obvious question is, . . . . . . why (what did THEY say) did they prorate your +-6 year old tires? Not that it isn't appreciated, but, was it a known design defect/fault (warranty issue) or something else?Chum lee

Not that unusual in the tire biz on a recall, crack or separation issue but still nice.

Howdy!Maybe things have changed concerning Michelin. I had a tread separate on a Michelin tire and damaged my TV. When I contacted Michelin they stated it much have been caused by road hazard debris. No I didn’t hit anything. Then then stated it was caused by Low tire pressure. No I use a TPMS. Long story short they never looked at the tire and refused to warranty it. No more Michelin fir me. “Happy Trails”Chiefneon

“Kudo’s to Michelin” | Good Sam Community

Lwiddis
Explorer II
Mar 09, 2018
Not that unusual in the tire biz on a recall, crack or separation issue but still nice.
Chum_lee
Explorer
Mar 09, 2018
HHg in Austin wrote:
My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.

Hhg

I've always had good experience with Michelin tires. The obvious question is, . . . . . . why (what did THEY say) did they prorate your +-6 year old tires? Not that it isn't appreciated, but, was it a known design defect/fault (warranty issue) or something else?

Chum lee
rgatijnet1
Explorer III
Mar 09, 2018
I've had nothing but great customer service from Michelin and their dealers.
midnightsadie
Explorer II
Mar 09, 2018
yep they have a good rep of customer service. only rv tires I buy.and my truck.

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