lj2654
Nov 21, 2015Explorer
A good RV repair place?
I thought maybe I would find an honest, knowledgable, repair facility after purchasing a DP four years ago.
I have had my coach at four different service facilities now and none have really been up to par!
1). One was supposed to replace the overheat temp sensor (black box) and gave me the RV back with the old box removed and wires hanging loose. They never installed the new one. I drove home and tried to turn it on, nothing. Then they sent a tech to the house to do it two days later.
2). Same place I had work done on my living room slide not opening properly(slow). Said it works fine. Got it back and left three days later to go to the Keys. Made a right turn after leaving the house and slide opened all the way up on its own. Almost caused a bad accident. Called them(Saturday) told me to bring it up to them (2 hours away) no apology no nothing. They never checked the hydraulic tank after troubleshooting and it was empty.
3). Same place again, went to pick up RV and there was a two foot long gouge on passenger side of coach down to the bare metal on trim rail. Their response was, it must have already been there. Freshly done by appearance.....had to leave coach for three weeks for them to repair damage.
4). Now DP at another facility(highly recommended) since the end of August. Still there because of an issue I didn't have when I left it there. I did tell the shop foreman they could take their time on it. But I needed it back the beginning of November for a planned trip.
A/C compressor replaced/receiver dryer replaced/condenser motor replaced/serpentine belt replaced/water pump belt replaced/rear wheel seals replaced/thermostats replaced/
Now after they test drove the coach it overheat temp 225. Has never been over 210 in the four years since I purchased it. They now say it is a clogged radiator and want to remove it$$$ and send to a radiator shop to clean. During the removal called me in. Showed me some of the insulation that had came loose from above radiator and lodged between radiator and CAC, 95% sure that is the issue. Still no word in two more days and the weekend is here(21st). Supposed to leave 25th for Thanksgiving, not going to happen because of their time usage.
I just want a service place that is honest, labor rates fair, have qualified mechanics that know what they are doing! Is there such a place or am I dreaming!
I have had my coach at four different service facilities now and none have really been up to par!
1). One was supposed to replace the overheat temp sensor (black box) and gave me the RV back with the old box removed and wires hanging loose. They never installed the new one. I drove home and tried to turn it on, nothing. Then they sent a tech to the house to do it two days later.
2). Same place I had work done on my living room slide not opening properly(slow). Said it works fine. Got it back and left three days later to go to the Keys. Made a right turn after leaving the house and slide opened all the way up on its own. Almost caused a bad accident. Called them(Saturday) told me to bring it up to them (2 hours away) no apology no nothing. They never checked the hydraulic tank after troubleshooting and it was empty.
3). Same place again, went to pick up RV and there was a two foot long gouge on passenger side of coach down to the bare metal on trim rail. Their response was, it must have already been there. Freshly done by appearance.....had to leave coach for three weeks for them to repair damage.
4). Now DP at another facility(highly recommended) since the end of August. Still there because of an issue I didn't have when I left it there. I did tell the shop foreman they could take their time on it. But I needed it back the beginning of November for a planned trip.
A/C compressor replaced/receiver dryer replaced/condenser motor replaced/serpentine belt replaced/water pump belt replaced/rear wheel seals replaced/thermostats replaced/
Now after they test drove the coach it overheat temp 225. Has never been over 210 in the four years since I purchased it. They now say it is a clogged radiator and want to remove it$$$ and send to a radiator shop to clean. During the removal called me in. Showed me some of the insulation that had came loose from above radiator and lodged between radiator and CAC, 95% sure that is the issue. Still no word in two more days and the weekend is here(21st). Supposed to leave 25th for Thanksgiving, not going to happen because of their time usage.
I just want a service place that is honest, labor rates fair, have qualified mechanics that know what they are doing! Is there such a place or am I dreaming!