Forum Discussion

camp104's avatar
camp104
Explorer
Aug 17, 2018

AAA Towing

If you use AAA for towing, how do you like it? I'm concerned that AAA will not have a big enough tow truck to handle an RV.
  • From a towing company executive - "The level of service you receive is contingent on the speed at which the contractor pays their bills". If a tow company deals with a lesser contractor, think complaints posted on this site, they are less apt to speed their service to you, the consumer. AAA is excellent in paying their towing companies which is why many salivate getting to put AAA on the side of their trucks.....Dennis
  • Friends of ours had AAA, they needed it twice. From how they were treated I would certainly make them my last choice when choosing a plan for a motorhome. There are better options.
  • Friends have theirs with Progressive, as part of their insurance package, but with not having used it, they can't be sure. Any pros and cons that one might know of, with using an insurance company?
    Also they supposedly have it with their new coach or extended warranty, as well, so you'd think one of those would get you down the road.
    As for us, we've been with CN for a number of years and have been well satisfied.
  • I had AAA years ago. I broke down in Biggs Junction, OR, and had to be towed to Bend, OR. Distance was 137 miles and AAA only covered the first 100 miles. I had to pay ~$167 (37 miles at $4.50 per mile).

    Coach Net would have covered the entire bill as they will tow to the nearest qualified repair facility. I cancelled by AAA coverage and have been with Coach Net ever since.
  • Travel with and Oregon member of AAA with RV optional coverage, he had a tire issue on 5er in CA (Dinner Pass) and CA AAA would not cover tire change. He now has Good Sam.
  • Unfortuneately I’ve had the need to use CAA (same as AAA) a few times with my 31 ft A class. I found them to be Excellent whenever I used them. They have thier contracted towers but if not available they will use whatever company that can do the job. I have learned to give the answering service a heads up on what size tow truck could do the job. Can’t say anything on the others as I have never used them.
  • I have AAA plus RV road assistance. In 2016 as we were towing our travel trailer in Colorado we had a bearing freeze up and start smoking. By the time I could get to a safe place the wheel started to come off the axle. I called AAA and they contacted a towing service. Since it required a special kind of truck and trailer that took time to procure we had to stay overnight till the next morning when the towing service could get to us and pull it up their trailer and take it 20 miles to the nearest repair center. The tow service driver was very professional and took good care to do the job right. This was a scary time for us and I was grateful that AAA had our back. Last year we had some tire trouble (twice) and AAA helped get us back on the road quickly. I like AAA.
  • AAA does not operate in every state. Service is horrible. They do not tow you to the nearest certified service center. There are only 2 players in this business. Coach Net and Good Sam.

    Moisheh
  • AAA does not own tow trucks. They, like all roadside assistance programs (at least that I'm aware of), contract out to numerous garages and tow companies who have the actual equipment. As such, what sort of service you'll be able to get, and how soon it will come, is very much dependent on where you are and how busy the tow companies are...and, of course, on what ones are signed up with AAA or whatever assistance program. It also depends on which AAA chapter you're in the area of, since AAA is a collection of several regional (and fairly autonomous) clubs.

    The time I've called AAA for my motorhome (a 32' class C), the service was fine but took a few hours. I didn't need a tow, just a change to the spare tire, which at the time I could not do myself as I did not have a jack for the motorhome.