Forum Discussion

goufgators's avatar
goufgators
Explorer
Nov 25, 2016

Am I the only one here?

It seems that almost every time I take my MH in for repair (which is practically following each trip), it has to stay at the repair shop longer and longer. Sometimes that stay is for weeks and even months. Usually, the "hold up" (that term can be interpreted in two ways...each correct) is due to "waiting for parts". Can anyone tell me why it takes such a long time to receive parts? Does the part have to be manufactured (of course not)? If I order something on Amazon, it's at my door in two or three days. Does this bother anyone else or am I just full of baloney...or is it turkey? / Larry
  • In 40 years of RV ownership I have never left an RV at the shop overnight. I do most of the repairs myself but on the things I could not do I made an appointment with a clear understanding of how long it would take to make the repair. I drop it off in the morning and pick it up in the afternoon. If they need parts I have them call me when the parts arrive and I make another appointment to have them installed. I have always kept my RV's inside a covered building and I don't want it sitting at the dealership outside in the elements with an invitation on the door for someone to remove items that appeal to them. If the shop will not do it this way then I go to one that will.

    I read on this forum where people have left their RV at the dealership for months waiting on repair. I would never accept this. If it were a warranty repair then I would be on the phone with the manufacture making arrangements to have the work completed elsewhere or by a mobile tech.

    The dealerships will do this if the customer allows it. If all the customers went elsewhere they would would either change their ways or go out of business. Just my 2 cents worth.
  • Same problem for me. If I make an "appointment" for repairs I get the impression it is only a time slot to drop the RV off not to actually work on it. Whole different attitude regarding service appointments than my car dealer and Harley dealer. They do a good job with the repair however. If I can help it this RV will not go back to the dealer unless absolutely necessary.
  • midnightsadie wrote:
    I would never leave my rv just sit on there lot, they can check it out ,then I,ll take it home till parts come in, and if you want it fixed fast? call a mobile tech, they will get the parts have it repaired before the engine gets cold. parts can be over nighted for a few bucks .


    This is probably the best way to do it! As your rig sits on an rv lot, you're a "captured audience", they can take as long as they want, and you'll still be there. The mobile tech needs to get the job done, or you'll call someone else. Even if it's a few bucks more (and I don't even know if it is) it would be worth it.

    Also wonder, what is breaking every time you take a trip? In 5 years of osnership, ive only had one repair done, and the rest of the maintenance I do myself. None of this work is particularly hard, and here's plenty of information here and on other sites to help you do just about anything.
  • I think that is just their excuse.
    I have a local family business do mine and they are quick.
  • You need a different shop. Best is yourself. Amazon delivers RV parts too. :)
  • What kind of issues are you having? I do my own maintenance so I've never been to a shop, but rarely (maybe two or three repairs in over 7 years of ownership) have I needed to do anything other than routine maintenance. Even then, the repairs have been simple fixes.

    Lou
    05 Travel Supreme Envoy
  • I would never leave my rv just sit on there lot, they can check it out ,then I,ll take it home till parts come in, and if you want it fixed fast? call a mobile tech, they will get the parts have it repaired before the engine gets cold. parts can be over nighted for a few bucks .
  • After 6 yrs. of ownership (2 different MH's) never been to a dealership for repairs. Can't fathom why you have this problem. :h
  • What kind of repairs are needed after each trip?

    I try extremely hard to never have to take my rig into the dealer. Do most repairs myself.
  • one possibility...a lot of businesses seem to be using a "Just in time" parts supply strategy. that reduces parts inventory and allegedly increases efficiency but seems to increase wait times. a few years back we waited over a month for a part from HWH. google 'just in time' parts for more.