On my 2013 Itasca 26HE my jack levellers stop working so I took it to Camping World in Fort Myers. On my drive over to Fort Myers I heard a noise on the left front wheel so when I got to Camping World...
There is a section of the forum that is dedicated to posting comments regarding Camping World service, etc. It is monitored by Camping World/Good Sam customer service reps. They may be interested in hearing your story and may reach out to you about it.