I have an Eclipse motorized awning that won't retract. Upon inspection I found the roller tube end cap cracked and slipping on the gear box shaft. Carefree only sells the whole assembly for $230. This...
I have the same awning and had the same problem Carefree will not sell just the part you need, you must buy the whole assembly...BTDT. Also, they would not send it to me, just an authorized tech...authorized by them. Ship time was over six weeks. If I have a choice, I'll never have another Carefree product.