Coachmen Motor Home Warranty issue

Tntman wrote:
What you can do is use the Federal Manuson-Moss Consumer Protection Act. Basically it states if a product is out of service 30 working days, the manufacturer must buy it back. Attorney on a contingency basis can solve your problem with one letter and get paid by the manufacturer. There is NO lemon law on the house portion just the chassis. I doubt the Texas attorney general will be able to help. Document everything involved with the coach and keep a complete timeline of .

Finding someone to take on a company the size of Forest River on the cuff? Good luck. They know exactly where they stand, have been in this situation more than once, and have an in house legal department larger than most law firms. They do not "buy back" many RVs, be they motorized or towable. They will have you return it to the factory on their dime for a repair before they'll buy one back, but once a letter is sent that's it. Any hope of resolution through Coachmens normal support ends once its turned over to the legal dept. The OP had better have deep pockets. Its not a decision to be made without a lot of thought.

Getting the warranty extended is a hit and miss proposition with Forest River as is their warranty support in general. They are very inconsistent. It depends on which way the wind is blowing. Usually the squeaky wheel gets the grease.


OP...forget the phone calls. Start hammering these people with emails but be civil about it. It may take some time. These are the warranty reps for Coachmens class A division. At least they were as far as the last website update or brochure printing. They change personel faster than most people change their gutchies.

Stephanie Wambaugh
SWambaugh@forestriver.com

Tim Buss
TBuss@forestriver.com