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goufgators's avatar
goufgators
Explorer
Jan 05, 2014

Consequential damages coverage?

I recently read a thread on this forum regarding the need for "consequential coverage". Thinking that I was reasonably sure I had requested and paid for that type contract coverage but wanting to be sure, I reread the contract. There is the following statement under "WHAT IS NOT COVERED": Incidental or consequential damages or loss caused by breakdown of components including property damage, personal injury, inconvenience, loss of vehicle use, damage to a covered part by a no-covered part and damage to a non-covered part by a covered part". BUTBUT...there is a contract addendum that states, in part: This Agreement offers and includes "Exclusionary" coverage for used vehicles 10 model years and newer..." Mine is less than 10 years.
Question: Is "Exclusionary" coverage the same as "Consequential" coverage? I know that I can contact the company to get their opinion but would like your thoughts about this question. / Thanks!
  • goufgators wrote:
    From the OP: Talked to the selling company, Wholesale Warranties, last night and I was wrong! I don't have consequential coverage and it's my fault although I specifically told the representative that I wanted "bumper to bumper" coverage!! Thought I was getting total coverage but obviously did not adequately read the contract before signing it. I'm wondering now if I should cancel that contract and get one with consequential coverage. I'm sure it would cost more but might be worth the additional cost... In your opinion, how necessary is consequential coverage and would it be worth the hassle of canceling one policy and taking out another? Thanks...

    For me personally, I wouldn't have purchased my contract without having it included.
  • goufgators wrote:
    I recently read a thread on this forum regarding the need for "consequential coverage". Thinking that I was reasonably sure I had requested and paid for that type contract coverage but wanting to be sure, I reread the contract. There is the following statement under "WHAT IS NOT COVERED": Incidental or consequential damages or loss caused by breakdown of components including property damage, personal injury, inconvenience, loss of vehicle use, damage to a covered part by a no-covered part and damage to a non-covered part by a covered part". BUTBUT...there is a contract addendum that states, in part: This Agreement offers and includes "Exclusionary" coverage for used vehicles 10 model years and newer..." Mine is less than 10 years.
    Question: Is "Exclusionary" coverage the same as "Consequential" coverage? I know that I can contact the company to get their opinion but would like your thoughts about this question. / Thanks!


    From the OP: Talked to the selling company, Wholesale Warranties, last night and I was wrong! I don't have consequential coverage and it's my fault although I specifically told the representative that I wanted "bumper to bumper" coverage!! Thought I was getting total coverage but obviously did not adequately read the contract before signing it. I'm wondering now if I should cancel that contract and get one with consequential coverage. I'm sure it would cost more but might be worth the additional cost... In your opinion, how necessary is consequential coverage and would it be worth the hassle of canceling one policy and taking out another? Thanks...
  • falconman wrote:
    BobGed,

    Would you share what company your policy is with, and if you have an agent of choice. Sounds like a well written policy.

    Thank you.

    My policy is with Performance Care with a $100 deductible that I purchased through Wholesale Warranties about two years ago. In addition to the optional coverages in my previous post, I also have:
    Optional Leveling System
    Optional Slide Out System
    Optional Jake Brake
    Optional Deluxe Appliances
    Optional High Tech Package

    It is 60 months or 50,000 miles (which ever comes first) and I paid $3,792 after a lot of negotiating. My contact at Wholesale was Stephanie Torres, who I believe is the General Manager. Her contact info, albeit two years old, is (800) 939-2806 email: stephanie@wholesalewarranties.net

    I have only had one claim but it was handled very quickly and they even paid for some diagnostic time that I didn't expect. My service facility was very willing to work with them.
  • BobGed,

    Would you share what company your policy is with, and if you have an agent of choice. Sounds like a well written policy.

    Thank you.
  • Consequential damage coverage, at least on my policy, is optional coverage which over rides the boiler plate terms of the main contract.

    Here is how mine is written:

    32. Optional Non-Covered Part Cause of Loss: In the event a breakdown occurs on a Covered part under the service contract due to the failure of a non-Covered Part, the Covered Part will be repaired (as an exception to the standard exclusion).

    33. Optional Covered Part Cause of Loss: The non-Covered Part will be repaired (as an exception to the standard exclusion)

    In addition to some other optional coverages, I also have the following:

    34. Optional Seals and Gaskets and Sealing Boots (excluding Weather Stripping: All Seals and Gaskets and including interior and exterior side out bubble seals are covered
  • consequential coverage
    What this means is, your steering pump malfunctions and because you had diminished steering control, you hit a mailbox or car. This means the contract does NOT fix the car or mailbox because a covered component failed. Your regular insurance or you will cover the consequential damage.
    There are 2 type contracts
    Exclusionary means the contract lists all items excluded. If NOT specifically listed as excluded, it is covered
    Inclusionary list ONLY the items covered. IF the item is NOT listed, it is not a covered item. This type contract is more common. A LOT of RV'ers want us to ask if an item not listed is covered. It takes 10 seconds for the ESC to state NO. NO GRAY AREA at all. I will give a common example of how it is critical to state the covered failure in the same terminology as the contract. Years ago I had a HWH hose fail. The ESC stated it covered Jack lines and fittings. The Service advisor called and stated that the Hyd Hose failed. The ESC denied the claim---we called it a HOSE and they called it a LINE. Ridiculous, but always use the same terms the ESC uses. BTW, this was Good Sam. Doug
  • No, it's not the same thing. "Exclusionary" refers to the components that are covered under the contract, i.e. that all components are covered unless listed under "excluded". It does not refer to the type or amounts of damages (repairs) that will be paid for.

    An excluded component is not covered at all, but a covered component is still subject to the other provisions of the contract, e.g. restrictions as to why and how the damage occurred or the type of costs that will be reimbursed. For example, the contract might pay for an actual replacement part and installation labor, but not pay for shipping the part to the shop or storage fees while awaiting repairs.