TonyandLesley wrote:
Ok folks, our first time here, so will try our best.
We recently suffered some damage to our coach, from an 18 wheeler reversing into us, whilst stopped to fuel up!!!
So, we had repairs completed, and are now fighting to claim for Diminished Value!! The whole thing about this is very frustrating, so we are now at a point of asking if anyway on this forum can offer any advise to help us out. We have tried the independent appraisal, and submitted that to the "at fault company's, insurance company" and still they are not accepting our claim.....help!!
Question 1. has this motor home ever been wrecked before? If so the insurance company will not pay more than the diminished value on a claim.
Question 2. Was the "at fault" company involved before the repairs were authorized?
Question 3. Where any other repairs made at the same time?