Don't buy a Thor product
Do not buy a Thor product.
We bought a new 2018 Thor Quantum in the fall. When it came in on Nov. 1 there were 8 major problems like a crack all the way across the table, a broken window, 2 dents in the floor, chip paint on the outside, etc. It was taken care of at the dealer and we finally got it and left MA in December. Since then we have had 17 other major problems including 2 times when the refrigerator hasn't work, a tv the doesn't work, water coming into the bathroom and bedroom when I used the black water cleanout system, a stove that had a gas leak. I can go on and on. But Thor response is for us to just keep going back to get service and for us to pay to stay in hotels for a couple of day and pay for our own food, gas etc. In 6 weeks living in the vehicle we have not had 1 day when everything works, and on the several occasions when I call Thor they don't seem to really care beyond a general "sorry to hear that".
We bought a new 2018 Thor Quantum in the fall. When it came in on Nov. 1 there were 8 major problems like a crack all the way across the table, a broken window, 2 dents in the floor, chip paint on the outside, etc. It was taken care of at the dealer and we finally got it and left MA in December. Since then we have had 17 other major problems including 2 times when the refrigerator hasn't work, a tv the doesn't work, water coming into the bathroom and bedroom when I used the black water cleanout system, a stove that had a gas leak. I can go on and on. But Thor response is for us to just keep going back to get service and for us to pay to stay in hotels for a couple of day and pay for our own food, gas etc. In 6 weeks living in the vehicle we have not had 1 day when everything works, and on the several occasions when I call Thor they don't seem to really care beyond a general "sorry to hear that".
