I have a one step electric step assembly, I can hear the clicking when door is closed switch is activating but step will not move at all. Please advise, thanks. Ken
While activating the door switch, WHACK the motor with a hammer. You may have to do this 4 or 5 times. IF the motor activates, the motor is bad, replace it. Lube the step linkages when replacing the motor. With the motor removed the step assbly should freely retract and extend using one finger. If not lube until it does. Doug