Our new 2013 Encounter 37TZ seems to have steps with a mind of their own. They go in and out while we drive down the road. I took it to the dealer and they replaced the controller for the steps. Al...
Either your magnets are misaligned or you have a loose ground wire in your circuit. Both are easy to check....look closely at your door frame and you'll see where the magnets are attached. You can bypass this by using a small magnet from a craft store such as Michaels, JoAnns or Home Depot. If that's not your problem, follow all the wires from the motor to the solenoid and check for a loose ground....Dennis