Forum Discussion
GlennLever
Nov 09, 2014Explorer
Here are the newly refurbished windows to be installed.

The window holes as mentioned above had been covered with plastic and cardboard.

This was taped into place with "painter's" tape. When the tape was pulled off some paint came with it. Not a large amount, but certainly noticeable.

I did not take a picture (I was quite upset) of the area but will in the future. I was directed to talk to the manager about the problem. His input was they use "painter's" tape and that it does not pull paint off of drywall walls so any paint pulled of the coach was due to improper preparation of the surface when the coach was painted.
In all fairness he is correct, this coach has been repainted and I can tell that it was not the greatest of jobs. My input would be the response from the management was more to cover themselves than one of concern. It would have been appropriated to offer to obtain the correct touch up paint. It kind of set the tone for the rest of the install.
The area where the window rests against the coach is cleaned and then a small bead of silicone is applied

The windows sandwich the side of coach between the outside window frame and the inside window frame. This is done by small screws installed from the inside of the window all the way around the window. The attitude of the employee installing these screws was it was Friday afternoon and he wanted the job done. He was in a hurry. When the screws were not seating all the way in he switched of the clutch on the screw driver and promptly snapped off two screws.
The window then had to be removed. They said they did not have the right drill to drill out the snapped off screws and hammered them out with a flat bladed screwdriver and a hammer.

They then preformed a leak test which consisted of spraying water lightly on the side of the coach for several seconds and called it a done job.
It has been raining here today all day and you guessed it I have a small leak on the right window. I will have to run a bead of caulk around the frame of that window.
So... an experience that started out on a good foot has not turned out as well as I would hope.
The price is great, the clear glass is great, the enthusiasm of the employees on the removal was great. The install did not go as well.

The window holes as mentioned above had been covered with plastic and cardboard.

This was taped into place with "painter's" tape. When the tape was pulled off some paint came with it. Not a large amount, but certainly noticeable.

I did not take a picture (I was quite upset) of the area but will in the future. I was directed to talk to the manager about the problem. His input was they use "painter's" tape and that it does not pull paint off of drywall walls so any paint pulled of the coach was due to improper preparation of the surface when the coach was painted.
In all fairness he is correct, this coach has been repainted and I can tell that it was not the greatest of jobs. My input would be the response from the management was more to cover themselves than one of concern. It would have been appropriated to offer to obtain the correct touch up paint. It kind of set the tone for the rest of the install.
The area where the window rests against the coach is cleaned and then a small bead of silicone is applied

The windows sandwich the side of coach between the outside window frame and the inside window frame. This is done by small screws installed from the inside of the window all the way around the window. The attitude of the employee installing these screws was it was Friday afternoon and he wanted the job done. He was in a hurry. When the screws were not seating all the way in he switched of the clutch on the screw driver and promptly snapped off two screws.
The window then had to be removed. They said they did not have the right drill to drill out the snapped off screws and hammered them out with a flat bladed screwdriver and a hammer.

They then preformed a leak test which consisted of spraying water lightly on the side of the coach for several seconds and called it a done job.
It has been raining here today all day and you guessed it I have a small leak on the right window. I will have to run a bead of caulk around the frame of that window.
So... an experience that started out on a good foot has not turned out as well as I would hope.
The price is great, the clear glass is great, the enthusiasm of the employees on the removal was great. The install did not go as well.
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