HwH is getting Ridiculous
I called HWh again today the same one girl that answered the phone is kind of Snoddy I have been on the list for a month now she just verified that. She tells me we only have one guy he will get back ...
Forum Discussion
Rick Jay wrote:
be thankful that we have posters like Doug with gobs more experience than any of us could ever HOPE to have, and be willing to spend some of his spare time sharing his knowledge and "inside information" with us and helping us out.
C'mon. This has not been about Doug's "gobs of experience". That's not in question.
What IS in question is his knee-jerk criticism of RV owners who want to do their own maintenance, but who encounter problems getting manufacturer support, as I have with HWH. It took literally MONTHS, and that's totally unacceptable.
His attempt to compare that to contacting any of the automobile manufacturers for similar technical support is laughable - cars are one thing, RVs are something else.
Take your car to your dealer to get something fixed, and you get it back in a day or so. When I try the same thing with my local RV dealer, I'm told flatly up front not to expect to see it again for at least a month, or more, and my experience has been that it probably won't even be fixed.
So there ya go - does not compute.
