HwH is getting Ridiculous
I called HWh again today the same one girl that answered the phone is kind of Snoddy I have been on the list for a month now she just verified that. She tells me we only have one guy he will get back ...
Forum Discussion
dougrainer wrote:
Rick.Jay. THANKS. Racklefratz is exactly what ails ALL repair and Parts servicers. Of course, HE does not see it that way. WHY does he think RV's are different from Autos in parts and service?
Well, the answer is that RV service and auto service are apples and oranges, but you people are in terminal denial of that, simply because it exposes the problems in the RV service business you people are complicit in.
It IS, what it IS. The RV service business is abysmal, and you know it. You're just trying to put a happy face on it, and most of us owners see it what what it is - frustrating and disgusting.
I may be in the minority of RV owners willing to expose you people's lackadasical attitudes for what they are, but I'm here to do it, having 30 year's experience with it.
The auto industry's approach to service-after-the-sale is night-and-day different from that of the RV industry's. Car makers take it very seriously; they want you back as a repeat customer. RV dealers? Nah - once they get your signature on the deal, you're a stranger, and they don't give a rat's ass if they ever see you again - in fact, they HOPE THEY DON'T. And that includes people like YOU, "Doug". You're part of the problem.
