Forum Discussion

princesslily143's avatar
May 22, 2013

HWH leveling

I have a 2011 Winnebago Vista that has HWH leveling. I have always had problems with the rear jacks not retracing all the way. This last trip I had to help them up. Any suggestions?
  • There is a "service tip" about this on the Winnebago website and it involves, believe it or not, a simple fix with WD-40. Go to the main Winnebago site, click "Resources", then "Service", then "Service Tips" and scroll down to the one called "2010-08 Care of HWH Jacks."

    Last fall we had a rear jack that was taking nearly 10 minutes to retract in cold weather. We did the WD-40 treatment and it has worked fine ever since.
  • I had the problem on my 2003. The HWH manual has some pretty good ideas for troubleshooting. I tried calling the tech line but they were only taking messages and calling back (which they did in 3 days). I went to the jacks in question and cracked the hydraulic line to see if the jack would then go up. If it did I figured it was in the solenoids or such in the controls. Mine did not go up, it stayed about 2-3 inches down. I even took a 2 x 4 and tried to lever the jack up to see if the springs were weak. Wouldn't move. So I took it off and brought to a hydraulic shop who disassembled it and found a snap ring out of place inside the unit. Took him literally 3 minutes to fix. No charge. Put it back on and voila works great now. Mine was only one jack but the opening the line trick should work on any number.
  • You have bad inner seals on those jacks. Springs on a unit as new as yours will not be the problem. Doug
  • Call HWH they have very good support. You most likely need to replace the retraction springs.