Forum Discussion
fireflock
Apr 10, 2015Explorer
Short answer - the easiest thing to do is remove the jack, box it up, and ship it to HWH to be rebuilt/repaired.
Longer Answer - HWH will treat you fairly and do the job right. Local hydraulic shops might not have access to the parts needed and they don't have the experience to do it correctly and quickly the first time.
If you are handy and think you just need parts (like that braided cable), call these guys: http://www.rvleveling.com/contact-stuarts-service.html
For DIY, you need to figure out the model and find the technical docs on the HWH website. If your jacks are similar to my 2004 vintage, extending but not kicking down could be an actuator problem or a broken cable - I've had both issues.
You will probably get more detailed suggestions with a model # and maybe some pictures.
Longer Answer - HWH will treat you fairly and do the job right. Local hydraulic shops might not have access to the parts needed and they don't have the experience to do it correctly and quickly the first time.
If you are handy and think you just need parts (like that braided cable), call these guys: http://www.rvleveling.com/contact-stuarts-service.html
For DIY, you need to figure out the model and find the technical docs on the HWH website. If your jacks are similar to my 2004 vintage, extending but not kicking down could be an actuator problem or a broken cable - I've had both issues.
You will probably get more detailed suggestions with a model # and maybe some pictures.
About Motorhome Group
38,766 PostsLatest Activity: Jan 29, 2026