We use State Farm here in Arkansas. They have been good about covering motorhome claims. New roof on the class c we had. Damage was done by me.New windshield for that one also. Thank goodness we haven't had a claim on the class A. Emergency road service is $8.00 per year. I find the tow company, pay the bill and they reimburse me. Haven't had to use that.
We use State Farm for house, 5 cars, and motorhome. Maybe you need to talk to a different agent?