theoldwizard1 wrote:
Let's het the terminology correct !
You Xantrex 1000 is an inverter. It take 12V DC from your battery and make 120V AC. Handy if you want to watch television at night when your RV is not "plugged in". At 1000W, it is not big enough to run a microwave or probably most coffee pots. This unit does NOT charge batteries !
A converter take 120V AC and make 12 DC to keep your batteries charged and run the lights in your RV. You should have on already installed in your RV (came from the factory).
They DO make inverters that have chargers built in. Some also have an automatic transfer switch. This means you will always have 120V AC available, either from the RV plug at the campground, or your generator or the batteries. Once installed everything is automatic ! Nothing to do but enjoy life. Plus, you can REMOVE the existing converter, so one less thing to go wrong.
Here is and example of one that would fit your needs Samlex EVO-1212F-HW 120V Pure Sine Inverter/Charger - 1200 Watt
BINGO! If your so called RV shop has been fighting for months for a product that does NOT Charge your batteries, then find another shop. No wonder Xantrex is not helping. They have a INVERTER and probably told your shop that, but your Idiot Shop is too stupid to understand their business. Now, this said, we NEED the model number of the Xantrex. Xantrex DOES make a 1000 watt Inverter/Charger, but it seems since Xantrex refuses to help, you have an Inverter model only. Did this shop INSTALL the Xantrex? Doug
Until you post Model Number, nobody can give you any other help