Kwikee Electric Steps Fail to Fully Retract Question

If you handy you can try taking the motor off (watch your fingers!) and take it apart to clean the rotor and brushes. They can get carbon build up creating a bad connection internally which the controller senses as a high amperage draw and stops the motor thinking it reached full extension or retraction. Could also be the controller but trying to clean the motor first is free. This was the problem on my 2 step model and has been working flawlessly since I cleaned it. A light metal grade sandpaper works great to remove the carbon build up. Battling with the motor magnets on reassembly can be a little tricky. Good luck

We got tired of the occasional not working especially when on the road and finally just ordered a new motor and had it delivered to the Elks lodge we were staying at the time. A few silly bolts and it was installed in no time. Should have just bit the bullet and replaced it sooner.

Before changing the motor check the 4 way connector that feeds power to the steps it has a way of getting corroded and steps have low voltage at the motor.

Anything to clean off old grease. Applying new lubricant to old lubricant causes a build up.
Not sure about the WD-40 product. I do not care for regular WD-40.It can clean some stuff but it is not a lubricant. Give it a try and see if it works.

enblethen wrote:
Clean all pivot points with carb cleaner. Inspect the drive motor for tightness. Lubricate with motorcycle type dry chain lube.

I first look in my garage to see what's available before I go out to the auto parts store. I do have a can of aerosol engine degreaser which removes grease and grime and leaves no residue. Also have a can of WD-40 PTFE spay dry lube which really works well on my gear teeth for the slide outs. I found a replacement motor for $40 which I'll use if I have to.

Thanks again enblethen

Thanks all.....

Clean all pivot points with carb cleaner. Inspect the drive motor for tightness. Lubricate with motorcycle type dry chain lube.

As the other poster said LUBRICATE every moving joint if that does not work in my case the steps had been bent one too many tines and were binding a new set of steps (Same motor and transmnission) fixed it Major labor job.(Did it myself) but Jack and I got 'er done (Jack is a bottle jack (Hydraulic) from harbor freight in case you wonder).

If you have lubricated the moving joints of the steps and it didn't help, its probably the gears on the motor assembly. I replaced my motor as it was doing the same thing. Put electric window motor in Amazon search and match yours up.

Have you tried lubricating ALL of the many moveable joints?