Mercedes Sprinter chassis DEF
Curious if anyone has had the misfortune to have the DEF tank/heater fail. 2013 chassis under a 2014 class C is 6 years old with just over 33,000 miles indicating a failed def heater. Diagnosis is ind...
Forum Discussion
PaisleyDale wrote:
Did you take it to a Dealer? I had the same thing happen on ours only I had just under 80,000 miles on it. Some states cover the exhaust system longer than others, and since I could not get it fixed soon I called MB. I just wanted to know if indeed it was not covered as the Dealer said.
Two days later I received a phone call from a manager at MB and he gave me a one time 40% discount on replacing the DEF Heater. Best phone call I ever made and it might work for you also.
Awesome information and thank you!
