Mfg. (new vehicle) warranty question
Hi all, For a while now, I have been having this question on my mind regarding the warranties offered in the RV industry. It is a general question, not specific to one manufacturer or another, and ...
Forum Discussion
bobndot wrote:
It pays to get to know your dealer, especially a smaller dealership.
When I was customer shopping for an rv the dealer asked me to join them all for lunch in the lunchroom. The next time I went there, I ordered and paid for everyone's lunch, I sat with them all again. I bought a new rv from them and I don't have any problems with warranties. I also visit my dealership just to say hello when I don't need anything. It's a day trip in our rv for us.
I know personally from listening in on conversations with manufacturers that they have tried to convince the dealer to wiggle out of a repair.
You need to build rapport with your dealership and sometimes, if need be, they will dig into their own pocket to take care of a refused warranty issue. Allow your dealer to make enough profit on the sale to offer you that option. Money well spent ! ;)
Not to keep this off topic, but when my RV needs to go in for repairs, I take everyone in the shop donuts. I chat with them etc. My rv is always fixed right and I never have to wait. Having a relationship with your dealer can make all the difference.
