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Deb_and_Ed_M
Dec 28, 2013Explorer II
I didn't read all 7 pages, so forgive me if I'm repeating things already said: the tires we bought last year for our "C" are part of this recall. When I tried to use Michelin's website to find a nearby dealer - it told me there were none. When I phoned Michelin, a nice young man gave me all sorts of local options where my tires will be replaced for free, plus registered me as an owner of the recalled tires. I asked if there's a time "window" to get this done, and he said they would *like* it done ASAP, but understand that many RV are buried is snow right now....LOL! I'll probably do it in the spring when the roads are less salty. The "C" isn't going anywhere anyway.
Terrific customer service - and I get a new set of tires. Happy Michelin customer here!
Terrific customer service - and I get a new set of tires. Happy Michelin customer here!
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