Forum Discussion

asapautoglass's avatar
Jul 20, 2014

New to RVing... need help with fresh water filling

Recently purchased a 1992 cruise master by georgie boy. Chevy chassis reasonably good condition for what it is... got it cheap. I am having trouble filling the fresh water tank. There does not seem to be a fresh water inlet anywhere on the outside of the coach. In the storage tank bay there is a hose bib. Following the instructions in the manual and the diagram in the bay I connected a hose to the inlet. There is a valve located directly below the inlet connection and I started by operating it with the valve closed so that the plumbing was operating off of city water. Opened the taps on the sinks and the shower and after some air worked its way out I got a nice flow of clean water. Checked under the coach and no leaks.

Next, following the instructions I opened the valve so that water could fill the fresh water storage tank. The first time I did it the water, instead of flowing into the fresh tank, flowed into the grey water tank. I am sure of this because a) I could hear it and b) I just dumped the grey tank and when I opened it again it had clean water in it. I shut everything off and started back at square 1. This time I got nothing at all. No water flowing anywhere in the coach. No leaks fortunately but no success either.

My fresh tank and pump are located under the bed. The pump runs just fine. It is a Shurflo with a mfg date of 2001 so it has been replaced at some point. We removed the plumbers strap holding the tank in place so we could inspect the underside. Here's where I'm stumped. The only unplugged openings on the tank are the two overflow tubes and the single outlet for the pump. There is no other plumbing going to the tank. The pump has an inlet from the tank and an outlet which Ts off into two lines- I assume one to the hot water tank on the pass side and one to the lavatory and kitchen sink on the drivers side.

We removed the lines at the T and reconnected the city water, again following the fill instructions per the manual. We got water coming back thru the lines towards the pump. Now I know that the pump has a check valve to prevent water from going backwards thru it and overfilling the tank but that would seem to be the only way that you could get water into the tank. Is the pump supposed to be able to allow water to flow back through it to fill the tank? I had considered permanently installing a fresh water fill hose to one of the other openings on the tank but I don't want to do extra work or mess something up if there's something simple I'm missing.

20 Replies

  • The two overflow tubes go straight down through a hole in the floor and both come out under the rear of the coach right next to the trailer hitch. You can clearly see the ends of both of them. The lines coming off of the fill valve are a little trickier. There seem to be two lines- one of which is the aforementioned line going back to the pump- which run through the back wall of the holding tank bay but they must run through the "subfloor" of the coach if there is such a thing because they are not visible from underneath the coach. From the direction it runs I am going to guess it is going to the hot water tank.

    BTW in case it matters the HW tank is full (we cracked open the drain out and got both water and pressure) but I can't find any way to access the other side of the HW system where it's fill line would be
  • Many of the MHs have that valve system. Mine has it also. I am sure from brand to brand or year to year there may be some differences but when I am on city water I can get water at the fauset. I don't open any valves inside. There is an overflow for the tank. I just leave all valves shut off and turn the valve and it starts filling the tank instead of furnishing it to the fausets. I am wondering if there is a check valve that isn't working because you are opening valves inside the coach.
  • The pump movement when you tug on the line would be correct and yes the pump should have a check valve to prevent back fill when on city water. Any chance of following the lines from the fill valve and the two overflow tubes coming off the tank?
  • The very first thing I did was download that very manual.

    OK one line definitely goes to the fill point... when you tug on it at the pump it moves at the other end. So the question I guess I have is: how is the water supposed to get into the tank? Is it supposed to go thru the pump in the direction that is opposite from the normal flow direction? Doesn't the pump have a check valve to prevent water from flowing "backwards"? There are no other openings on the tank for water to enter
  • Do you have the owner's manual? I found one online but it's a pdf so can't paste a direct link. Best I can do is give you the Google search results- it's the very first thing on that page. I hope. Here's that link

    These older manuals are WAY more helpful than new ones tend to be. This one has instructions and photos of the utility compartment- water fill begins on page 23.
  • Double overflow hoses coming off the tank is a bit unusual. You only need one. Can you traces the two lines from the tank to where ever they may originate? I suspect one is the fill. Need to hand over hand trace the lines.

    Can't explain why the water is going to the gray tank instead of the holding tank. I'm wondering if a past owner added a gray tank flush and rerouted the tank fill to the new tank flush. Know of a few campers that never fill their tank and only camp where they have city water available. If so I would disconnect. To great of a potential for cross contamination. Best to have an air gap between potable and waste systems.

    Also the 'T' at the pump is probably the city water inlet to your fresh water system. Simplest place to add the 'T' plus ensures when winterizing an owner can remove as much water as possible starting at the source.

    Good luck and post and update when you find the problem.
  • City water refers to water being delivered directly to your water system. Not for filling your water tank.
  • Thanks for replying! I have searched the thing from top to bottom and I can't locate any other inlet for water. There is a sticker in the holding tank compartment that says "City Water Connection" so I THINK I'm connecting to the right place. I guess I'm more stumped by how the water is supposed to get into the fresh water holding tank. There aren't any fill lines going to the tank. Is the tank supposed to fill through the pump and doesn't the pump have a check valve specifically to prevent that?
  • I think on those its on the back, but if not its on the outside and might be in a little compartment similar to a fuel door.