Nexus RV

I'm a Nexus Phantom owner and I am not surprised about the service received in this post. There is no better way to get return customers than treat them fairly with service issues. I am a former Safari owner and used to go to Monaco rallies. I was very impressed with Monaco by them sending large numbers of service techs from all over the country to their rallies to work on Monaco units, and quite often, those units out of warrenty, would be worked on for free or at least, at cost. maybe this is one reason they have had financial problems, but they kept a large fan base through treating their customers right.