Odd that the awning wouldn't roll up with the small section of screening that you leave attached. We purchased the shade pro a couple of years ago and love it, mainly because like yours our awning is mounted on the roof and provided little shade. With the shade pro the smaller screen really provides needed shade and privacy from neighbors looking directly into rv when deployed. I only attach the larger section when we are going to be at a site for more than a week. What I like about it is the ease of placing the larger section on and off. Because of the outdoor tv, I normally have chairs sitting under it so when we leave the rv, I unzip and let it lay across the chairs and retract the awning. Arriving back it only takes a minute to zip it back up. So far haven't had any issues and we really believe it was one of our better additions.
