HR, the odds are it is one of the original Dometic WeatherPro awnings. From the description, the motor is old and weak. The BAD news is, IF it is the original motor and arms, you cannot get just the motor. Dometic discontinued the style motor and arms about 10 years ago. You must purchase a complete new set of awning arms and a NEW style motor. Dometic upgraded both the Hardware(arms) and the motors after the first few years of the WeatherPro. They found the original arms and motor put too much torque on the system and would fail prematurely. If Carefree, then finding a motor also may be a problem for a 12 year old awning. Doug