Problem with Extended Warranty

Your issue is not with WW as they are only brokers. Your issue is with the company that issued the contract. You will, I believe, find WW on your side to assist you with this problem. I had two contracts with them and any claim I had was handled professionally. I did have Jeff assist me with one claim but it turned out to simply being a matter of the 'inspector' not reading the contract correctly. That said, look carefully at your contract. Is it a exclusionary contract? That's one that specifies what's NOT covered. Everything else is. If it is NOT an exclusionary contract you'll find wording similar to "If a covered part fails, due to the fault of an uncovered part, the covered part is not covered". Yeah! that's lawyereze for "you're screwed". This sounds like your situation. Many ppl purchase these contracts based on price alone and rarely read the entire thing. WW provided me with a blank copy of the contract so I could read it thoroughly prior to purchase. As with any contract, it is buyer beware. I know this is like closing the barn door after the horse has escaped but it's important to know for any future claims. Adding the exclusionary clause ran me an additional $75 when I purchased it, and WW may be able to assist you in adding it to your existing policy if it's not there. Be sure to follow ALL the terms of the contract PRIOR to having repairs done or they'll walk. WW will be your friend, the warranty company will not. Best of luck..Dennis