As they say, "The devil is in the details". It's all in the fine print in the agreement. Ask to get a copy of the warranty papers, take them home and read them carefully, away from the dealer's shop. Do not rely on what the salesperson says, it must be in print. It seems that the problems for coverage comes up when the company tells you that: 1.) that particular item isn't covered. 2.) you didn't get the "right" prior approval for the repair. 3.) the repair facility you used wasn't on their approved list. It's always "Buyer Beware".