Forum Discussion

Leeblev's avatar
Leeblev
Explorer
Mar 06, 2018

Quikee Step problem

I have a 2001 Newmar Kountry Star with Quickee step (2 steps). I have noticed it operating sporadically for some time. At first, I thought it was the sensor on the door, because I could clean the plug on the door and on the wall and the step would operate. But then, it got to the point where cleaning no longer worked. I took the plugs out, cleaned the debris (metal) off of the magnet, and made sure the pickup in the wall was clean. Didn't work. I checked the plug underneath going to the motor device and couldn't find anything wrong. It has 12v going to the motor, but not operating the motor, so electric isn't an issue.
When it was working, I did not detect any sign of hangup, rubbing or any interference with the steps opening.
Has anybody had this issue? What did you do to correct it? Any help appreciated.

46 Replies

  • gears inside the motor have hard plastic vibration disintegrate. Probably need a new motor. Match it up on Amazon to get a cheaper price.
  • Some people have said they verified a bad motor by whacking it with rubber mallet when it wasn't working...if that restored operation, it indicated a bad motor.
  • Google "Kwikee Manual #888. Page ten starts the troble shooting procedure. Odds are the motor is bad and following the steps in the manual will give an answer.

    The manual is also on Chris Bryant's blog page.

    It is simple to check but buying a motor may not be, but that comes after dianossis.

    If you have problems. Post asking for help. Don't buy the pigtail. Meter probes will fit in the connector fine.
  • Sounds like your step motor is done.
    Do a search on this forum or over at IRV2.com and you will find a ton of information.

    The step motor is the same as a window lift motor. Mostly from a Ford Taurus.
    Very easy to replace.

    ??
  • Search the web for Kwickee steps troubleshooting

    select flowchart it shows how find your problem