How long have had you had your motorhome in the shop for?I brought my rig in on July 13th for some brake work and a new alternator.It took them 3 weeks to even look at it. Another 8 weeks later, they conceded that they couldn't locate new calipers. It took me 5 minutes of web searching. I gave them the parts and now they are still dragging their feet. They are the only game in town, otherwise I'd go anywhere else.I'd do it myself, but I don't have the heavy equipment for it.

We took ours in to have the heater fixed, and we took it in on October 4th. We got it back on the 21st.that's too long.

We took our C in for some pretty severe body damage after DH hit a deer on the right front fender. They had it from October until February. In fairness, though, we were just as happy for them to have in inside much of that time, and for when it was outside, they winterized it free. And it wasn't exactly during the busiest RVing season.Recently our A was in for a new roof and a few other incidental things, and they got it on Monday and finished up on Friday but kept it another day because they wanted it to dry more and it was raining. In that case, we kept on top of them because we were living in a hotel at $150/day (pet-friendly and with a full kitchen, which we used to save costs). They were pretty efficient because we reminded them daily about the cost of the hotel.

It's time to find another place to do your repairs. When they told you they couldn't find the calipers, that should have been a major red flag.It sounds like they don't want to do your work.I would be moving on.

I find multiple truck repair places within 30 miles of your town. GO TO A TRUCK REPAIR Place not an RV dealer.I leave mine at my truck repair place with a list of items needed. We agree on a pickup date and on that day it has been done. Never longer than one week and that is because I come in without prior appointment and a not in a hurry to get it back.

Judging from post on this site, 12 to 15 months is the normal wait time. :?

Repair Shop Wait Times. What was the longest wait?

SuzzeeeQ2012
Explorer
Oct 24, 2014
We took ours in to have the heater fixed, and we took it in on October 4th. We got it back on the 21st.

that's too long.
pompomgirl
Explorer
Oct 24, 2014
We took our C in for some pretty severe body damage after DH hit a deer on the right front fender. They had it from October until February. In fairness, though, we were just as happy for them to have in inside much of that time, and for when it was outside, they winterized it free. And it wasn't exactly during the busiest RVing season.

Recently our A was in for a new roof and a few other incidental things, and they got it on Monday and finished up on Friday but kept it another day because they wanted it to dry more and it was raining. In that case, we kept on top of them because we were living in a hotel at $150/day (pet-friendly and with a full kitchen, which we used to save costs). They were pretty efficient because we reminded them daily about the cost of the hotel.
gbopp
Explorer
Oct 24, 2014
It's time to find another place to do your repairs.
When they told you they couldn't find the calipers, that should have been a major red flag.
It sounds like they don't want to do your work.
I would be moving on.
darsben
Explorer II
Oct 24, 2014
I find multiple truck repair places within 30 miles of your town. GO TO A TRUCK REPAIR Place not an RV dealer.
I leave mine at my truck repair place with a list of items needed. We agree on a pickup date and on that day it has been done. Never longer than one week and that is because I come in without prior appointment and a not in a hurry to get it back.
peaches_cream
Explorer
Oct 24, 2014
Judging from post on this site, 12 to 15 months is the normal wait time. :?
timmac
Explorer
Oct 24, 2014
I took mine in for service at a truck repair place here in Vegas, in at 8 am and done by 5 pm, however it was just fluid change and front bearings inspected and repacked.

I also had a appointment setup so it was done in a day vs 2 to 3 days.
rgatijnet1
Explorer III
Oct 24, 2014
I think it matters if an appointment was made or if you just dropped the coach off for service, unannounced.
jplante4
Explorer II
Oct 24, 2014
Dropped the Green Machine off at the place where I store it between trips with a work order to replace the genny muffler and the main tailpipe. That was on Sept. 12th. Went to pick it up on Oct. 17th to find that nothing had been done and the bus wouldn't start. The carb was bone dry, so I suspected the fuel pump. The ace tech banged on the fuel tank to get the fuel pump to start, ran it and called to say it was running. Went to pick it up and it wouldn't start. I think it's in the shop today. Last trip of the season is next weekend. Hopefully they have it done.
J-Rooster
Explorer
Oct 24, 2014
In 2010 it took our coach 6 weeks to be fully repaired from an accident! 3 weeks of that was on Winnebago because, 3T's in Lake Havasu City, AZ. could not get the needed parts due to a Christmas and New Years Holiday factory shutdown by Winnebago.
Jones1
Explorer
Oct 24, 2014
Had my Dutchstar towed for bad fuel leak to local truck repair shop in Birmingham Al. Rig arrived at shop 5:30 in afternoon. Shop had to lower fuel tank and repair return fuel line top of tank. Got it back 11:00 am next day.