stuplich wrote:
TimfmCT wrote:
Hi,
Coach-Net located a service company to check it out. Turns out it was a residential/commercial outfit. The tech was very nice but hadn't worked on a RV before.
TimfmCT
Unfortunately that's a common problem.... (to often CoachNet's "list of service providers" has little to do with the REAL WORLD).
When I had an engine problem, CoachNet had my coach towed 50 miles to
a Cat shop on their list that DID NOT WORK ON MOTOR HOMES!
Another time, (when I had a Norcold refrigerator problem), CoachNet refereed me to a RV manufacturer on their LIST.
When I got there it turned out that, (although they installed Norcolds in their new trailers and 5th wheels), they DID NOT REPAIR APPLIANCES!
Those 2 experiences taught me the following:
NEVER drive to, (or allow CoachNet tow your RV to), a service provider on CoachNet's "approved/recommended list", without phoning ahead to verify that the service provider can/willactually do the repair!
Mel
'96 Safari
Sorry to hear you haven't done well with Coach-Net. We've been pleased using it for quite a few years. Unfortunately, when I called the service provider I didn't ask I "assumed" they were RV specialists - - - - you know what assume means...:(
i