Road Service?
Thinking of going from a small 5th wheel to a motorhome. Generally, I have been against purchasing road service protection and have done fine without. However, the MH will have to have some years on i...
Forum Discussion
This Tuesday past we had our first experiance with Good Sam Roadside Protection.
We were travelling south on I95 in northern Maine. Travelling 60 mph when I heard a loud bang somewhere rear of the drivers position. Pulled over immediately. Discovered the inside left rear was blown.
The speed limit in the location was 75 mph and very busy with heavy truck traffic. The shoulder was barely wide enough for us to get fully right of the white line. I knew there was a DOT Weigh Station within a mile so I decided to move to that location so I could get off the interstate.
Called GS at 2:30 PM. A little peeved at first with the press "1" for this and press "2" for that BS but got through to an actual person in about four selections.
The service from that point onward was exceptional. The GS representitive was able to confirm our location and offered to put me on hold while she secured a service provider or if I desired she would call me back. I elected to have her call me back (I was on a Canadian cell phone with limited roaming minutes)She called back within five minutes and informed me that New England Truck & Tire Service had been dispatched and were on the way. She explained the bill was already paid and estimated the service truck would be at my location by 3:15 PM.
The truck showed up at 3:00 PM, changed my flat tire for my spare and I was on the road by 3:30 PM. The service person was very professional, knew his job and was very pleasant. It was over 80 degrees and the guy did not complain once. He did accept a cold soda when he finished. He changed the valve stem cores in both tires he worked on as he said they were the "cheap ones" and replaced my valve stem covers with new metal ones. All at no charge.
I was very glad I had GS Roadside. There is no jack in my rig and there is no way I could have changed that tire by myself.
So is roadside assistance a good idea? I think so!
Good Sam came through for me and I would recommend them to anyone.
We were travelling south on I95 in northern Maine. Travelling 60 mph when I heard a loud bang somewhere rear of the drivers position. Pulled over immediately. Discovered the inside left rear was blown.
The speed limit in the location was 75 mph and very busy with heavy truck traffic. The shoulder was barely wide enough for us to get fully right of the white line. I knew there was a DOT Weigh Station within a mile so I decided to move to that location so I could get off the interstate.
Called GS at 2:30 PM. A little peeved at first with the press "1" for this and press "2" for that BS but got through to an actual person in about four selections.
The service from that point onward was exceptional. The GS representitive was able to confirm our location and offered to put me on hold while she secured a service provider or if I desired she would call me back. I elected to have her call me back (I was on a Canadian cell phone with limited roaming minutes)She called back within five minutes and informed me that New England Truck & Tire Service had been dispatched and were on the way. She explained the bill was already paid and estimated the service truck would be at my location by 3:15 PM.
The truck showed up at 3:00 PM, changed my flat tire for my spare and I was on the road by 3:30 PM. The service person was very professional, knew his job and was very pleasant. It was over 80 degrees and the guy did not complain once. He did accept a cold soda when he finished. He changed the valve stem cores in both tires he worked on as he said they were the "cheap ones" and replaced my valve stem covers with new metal ones. All at no charge.
I was very glad I had GS Roadside. There is no jack in my rig and there is no way I could have changed that tire by myself.
So is roadside assistance a good idea? I think so!
Good Sam came through for me and I would recommend them to anyone.
