kerry5858
Sorry to hear that fretz won't help you out with your questions. Don't they realize that just because you didn't buy your present RT from them you just may be a future customer. I am disappointed to hear that because that would have been where I would have shopped for a newer RT. I live in SW Pa.and and own a 99 RT Versatile and they would be the closest RT dealer from me.
On the subject of the AC, there was a topic discussed a while back, I believe on this forum about removal and replacement of the RT AC unit. If you do a search you may be able to find it. If not,I may have it bookmarked on my laptop and I will check it out first opportunity. Bob