Samsung RF197 refer replacement
I am contemplating the switch from my Dometic to the Samsung RF197. I would like to hear from others who have already made the switch as to how they are holding up in the mh. I have heard from some th...
Forum Discussion
I wish everyone the best with their Samsung fridge. We have one in the home base and when a problem developed, Samsung service is a joke. You get to talk to a customer service rep who is very pleasant - that is the end. They tell you they will contact "dispatch" to send out a tech. First time that actually happened and we were given a window of when they would arrive. The tech called, not on the day scheduled, to say they would arrive between 2:00 & 5:00. We were not home and could not get home by that time. They indicated they would call "dispatch" to have them reschedule. Nope, never happened. Called Samsung back and a very nice lady apologized and asked me to hold while she contacted "dispatch". She came back on and said she had to leave them a message and that they would call me. That was a week ago.
