Sidewall Problems/"Gassing"/Checking of Paint
I am having a dialogue with my coach maker (Thor) about the paint degradation on my 2005 Mandalay caused by deficient sidewalls. I am looking for some financial accomodation for the "disappearing" suf...
Forum Discussion
Newmar was not able to get compensation from the company that provided the sidewalls. They are replacing sidewalls during the winter at a greatly discounted price to help their customers. This year Newmar is charging $15,500 to replace the sidewalls and repaint the coach on my 2004 coach. This is better than companies like Monaco - Monaco will replace the sidewalls and repaint but at the full price of $40,000. Would I like to see them pay for it all? Sure, but I also do not want to see them go bankrupt. I really like Newmar as a company. I have been treated very well by everyone there and I would definitely buy another Newmar coach without hesitation.
Again, why should the customer be saddled with additional cost. We bought these units in good faith, Newmar should have stepped up and repaired the problem in good faith, not stick us with the cost.
If your choice is to be loyal to this company after paying what amounts to a premium for your unit, that is your choice. I restate, I will never buy another unit from Newmar. Happy motoring.
Again, why should the customer be saddled with additional cost. We bought these units in good faith, Newmar should have stepped up and repaired the problem in good faith, not stick us with the cost.
If your choice is to be loyal to this company after paying what amounts to a premium for your unit, that is your choice. I restate, I will never buy another unit from Newmar. Happy motoring.
