SpeedCo Council Bluffs IA
Hi All, I just wanted to vent on my stop at the CB IA SpeedCo with my Class A DP. It was the worst three hours of my new DPs life! Initially the oil change went well, and they told me they just needed to replace the fuel filters. Then I was told they didn't have the water/fuel filter and I needed to come back. Or, they said you can walk across the street to the truck shop and buy one, which I did with the part# they provided. Well, I spent $32 on the wrong filter they advised, and still no filter.
Finally they said the manager would call today and provide a plan to replace the other filter. Then came the real fun, instead of the $310 or so charge they told me over the phone before the appointment, it rang up at $450. They even charged me $14 to check air in my tires! They said there were numerous "up charges" that were not brought to my attention as the work was completed. I complained, and said I would never return. I started to leave and my RV wouldn't start. Finally after 20 attempts, and (great!) a check engine light, it started and I was on my way. This was crazy and will never do again!!
Finally they said the manager would call today and provide a plan to replace the other filter. Then came the real fun, instead of the $310 or so charge they told me over the phone before the appointment, it rang up at $450. They even charged me $14 to check air in my tires! They said there were numerous "up charges" that were not brought to my attention as the work was completed. I complained, and said I would never return. I started to leave and my RV wouldn't start. Finally after 20 attempts, and (great!) a check engine light, it started and I was on my way. This was crazy and will never do again!!
