Stairs on new Class A stuck
I have been having an issue with the auto-stairs on our new Class A. A few weeks ago, I took my motorhome to the dealer to get some warranty work done. When I arrived at the dealership, the stairs wouldn't extend. They worked fine when I got into the motorhome to drive to the dealership.
A few days later I picked up the motorhome and the tech told me that this is a common problem with these stairs as the motor will sometimes seize up. He told me that more than likely it would happen again and if it did, to loosen the 4 bolts that hold the motor and to tap on the motor to un-seize it. The last 2 trips we have taken the stairs have operated fine.
Last night I went to my storage garage to get something out of the motorhome. When I closed the door, it didn't close completely and I opened the door again before the stairs had fully retracted. Now the stairs are stuck and they are only retracted about 80%. Opening and closing the door does not activate the stairs.
Besides the advice the tech gave me about loosening the bolts and tapping on the motor, does anyone else have any tips or advice on how to fix this issue?
Burch
A few days later I picked up the motorhome and the tech told me that this is a common problem with these stairs as the motor will sometimes seize up. He told me that more than likely it would happen again and if it did, to loosen the 4 bolts that hold the motor and to tap on the motor to un-seize it. The last 2 trips we have taken the stairs have operated fine.
Last night I went to my storage garage to get something out of the motorhome. When I closed the door, it didn't close completely and I opened the door again before the stairs had fully retracted. Now the stairs are stuck and they are only retracted about 80%. Opening and closing the door does not activate the stairs.
Besides the advice the tech gave me about loosening the bolts and tapping on the motor, does anyone else have any tips or advice on how to fix this issue?
Burch
