hanko wrote:
might think about going to the dealer under warranty.
This is funny. We are having the exact same problem - for two weeks now. But we are 3000 miles from our selling dealer and every dealer, even the ones to which Fleetwood referred us, refused to fix our steps. The soonest we can get our steps fixed under warranty? June 17, if we drive 430 miles away. We finally decided to do it ourselves and ordered the parts through Amazon.
If you can go to your selling dealer, do it! Don't let them jerk you around - it should take less than an hour to replace both the motor (which is what the grinding sound was) and the control board (which is why there is no sound or movement now).