Stone chips in windshield
Picked up a second stone chip in my windshield today. Small and no cracks radiating, but a good chip. I have always been skeptical of those mall salesmen asking, "any cracks or chips, Mr?" Would ...
Forum Discussion
After reading this post, I decided repairing a 2-year-old windshield chip was overdue.
I went to Safelite’s website and tried to get a quote, only to learn they wanted my contact info so they could call me. The salesperson called and needed the info all over again.
One thing she said was Safelite's resin was the best of 16 types tested by an independent lab. However, she couldn't provide a link, and there's no documentation about that on the website.
After more sales talk, I told her I only was interested in a quote. She told me $99 plus material and tools. What? The "material and tools" charge she said was for the resin and the tools they used. I guess the 1 cc of resin they used must be very pricey and that their 'tools' must wear out very often, right? Already I don't like the business practices of Safelite but their product is said to be good.
I called my insurance agent and she said windshield repairs were covered under FL law with no deductible and that State Farms uses a company, Link Services, to coordinate the repair with a repairer of my choosing.
I then used Link Services to schedule a repair with Safelite at my home.
Two items of interest:
The repair has to be done to the customer’s satisfaction.
Safelite guarantees the repair for life of the vehicle.
I'll repost how it works out.
I went to Safelite’s website and tried to get a quote, only to learn they wanted my contact info so they could call me. The salesperson called and needed the info all over again.
One thing she said was Safelite's resin was the best of 16 types tested by an independent lab. However, she couldn't provide a link, and there's no documentation about that on the website.
After more sales talk, I told her I only was interested in a quote. She told me $99 plus material and tools. What? The "material and tools" charge she said was for the resin and the tools they used. I guess the 1 cc of resin they used must be very pricey and that their 'tools' must wear out very often, right? Already I don't like the business practices of Safelite but their product is said to be good.
I called my insurance agent and she said windshield repairs were covered under FL law with no deductible and that State Farms uses a company, Link Services, to coordinate the repair with a repairer of my choosing.
I then used Link Services to schedule a repair with Safelite at my home.
Two items of interest:
The repair has to be done to the customer’s satisfaction.
Safelite guarantees the repair for life of the vehicle.
I'll repost how it works out.
