No issues with mine but obviously Thor has some quality issues. I was thinking of trading our 29.2 for a 29.3 because I like the floorplan but the more horror stories I hear about new coaches (from any brand) the more I am wondering if I want to take on the risk. Our coach has been trouble free and there is a lot to be said for that. This is our second ACE and I have had very little issues with either. Maybe I'm lucky.
To the OP, good luck getting it worked out, I have always found Thor to be very helpful and accommodating, I hope they can get you back on the road.