Tires replaced

GREGORYJ wrote:
I agree with jwmll. I started replacing my original Michelin's with two new Michelin on the front(thru FMCA). One tire started going bad on a trip within 18 months and less than 10,000 miles. (vertical bulge on one tire's side wall) I felt this was a defect and Michelin has a 5 year warranty on defects. I stopped at 3 Michelin dealers on my way home, all said the same thing. Michelin will say " they don't make defective tires" and there is little chance the bad tire would be replaced. I got home , took the bad tire to the local Michelin dealer , they removed and inspected it and reported what they found to Michelin. Michelin then requested the tire be sent to their inspection center. It now 6 months later. No response from them at all. My conclusion , then don't back up their product. This summer I purchased 4 more new tires, TOYO's.

This sounds so familiar. I sold just about every brand of tire there was and the only company I had a problem with was MICHELIN. You are so right when you say "they don't make a defective tire", it was always send the tire to us for inspection and they always came back with CUSTOMER ABUSE as the problem with the tire. When you do get your dealer to adjust a Michelin, as a rule it comes out of the dealers pocket not Michelins. How many people had Michelin adjust their tire(s) when they had a "zipper" blow out on their MH's? That certainly wasn't customer abuse but rather it was defective tire(s). But, according to Michelin it was abuse.