UGH, UMMMMMMM NOT A HAPPY CAMPER
Good morning to all. Took the Chateau to my dealer Tuesday for some warranty work done. When the Chateau left the factory, the duct from the furnace to the bedroom was not installed. The duct was layi...
Forum Discussion
Hi ww414, Sorry to hear of your sad dealings with Thor. It's obvious that the middle management folks at Thor aren't doing their job. They have not got the message to the bottom tier people in their organization that we consumers deal with about the importance of after-purchase interaction. You can bet that the big boys(and girls) in the top floor corner offices at Thor cringe when a minor problem with a coach is handled in such a way. All the seminars that they sent their managers to for public sales relations was wasted money evidently. Your thread may be on the screen at the next a** chewing, 'er...meeting
