UGH, UMMMMMMM NOT A HAPPY CAMPER
Good morning to all. Took the Chateau to my dealer Tuesday for some warranty work done. When the Chateau left the factory, the duct from the furnace to the bedroom was not installed. The duct was layi...
Forum Discussion
Woodworker
Its my guess that RV makers rush the overall assembly process, don't do adequate in-process inspection and quality assurance, don't set aside sufficient funds to cover dealer fixes of factory defects and ship RV's to dealers with understandings about keeping repair costs down. Service managers coordinate fixes with factory personnel who are under pressure to keep repair costs down, service managers act helpless and blame the factory for not authorizing repairs. New owner is caught in the middle and may or may not get prompt and properly done repairs by the dealer. Not a whole lot different than new car dealer warranty fixes. Try to check out RV dealer's reputation for after-sale support before buying.
Its my guess that RV makers rush the overall assembly process, don't do adequate in-process inspection and quality assurance, don't set aside sufficient funds to cover dealer fixes of factory defects and ship RV's to dealers with understandings about keeping repair costs down. Service managers coordinate fixes with factory personnel who are under pressure to keep repair costs down, service managers act helpless and blame the factory for not authorizing repairs. New owner is caught in the middle and may or may not get prompt and properly done repairs by the dealer. Not a whole lot different than new car dealer warranty fixes. Try to check out RV dealer's reputation for after-sale support before buying.
