UGH, UMMMMMMM NOT A HAPPY CAMPER
Good morning to all. Took the Chateau to my dealer Tuesday for some warranty work done. When the Chateau left the factory, the duct from the furnace to the bedroom was not installed. The duct was laying on the floor in the drawer section of the bedroom. Easy fix. Just cut the hole in the wall and install the duct. But the dealer did not have the right color register. Now on order.
When in S. TX for the winter. I unlatched the tv. Its travel position is against the wall on the streetside of the cabover bed area. Swings out for viewing. Well the first time I unlatched the tv to swing it out the cable connector on the back of the tv fell out of the tv, with the cable feed stilled connected to it. The cable feed is the cable that brings the signal to the tv from the rv park cable system or the roof top antenna. Well no tv. Still had the one in the bedroom. I show the dealer the problem. They call THOR MOTORCOACH and explain the issue.My coach is still under warranty until next month. THOR MOTORCOACH says that this issue is not covered under warranty.
WHAT???????? REALLY??????? So I have a tv that does not work. And instlled in a coach still under warranty and its not covered. i DON'T UNDERSTAND. Needless to say, I AM NOT A HAPPY CAMPER. THOR MOTORCOACH let me down. Well my dealer, MBTHOMAS, in Lemay, MO, a suburb of St. Louis, came through. They said if I would pay $60.00 they would install a new tv. Well I paid the cost. Which I think THOR MOTORCOACH should pay. So the coach has a new tv. And late last year the motor drive gear on the awning broke when I was trying to bring the awning in while at home. I paid a $50.00 service call to have the dealer come to my house and remove the awning, since I could not drive the coach with the awning. THOR MOTORCOACH said they would cover the cost of the service call, well still waiting for that to arrive.
And the Fantastic fan motor went bad while in S. TX. A 3 speed motor, the dealer had a 1 speed motor on hand. The 3 speed motor is on order.
Hope the parts get here next week. I have a campout with my Good Sam chapter in 2 weeks. Next will be an oil and filter change on the V10 and the generator. Check the fluids, air in the tires and head on out.
Can hardly wait. Love being out there.
Y'all have a great day.
When in S. TX for the winter. I unlatched the tv. Its travel position is against the wall on the streetside of the cabover bed area. Swings out for viewing. Well the first time I unlatched the tv to swing it out the cable connector on the back of the tv fell out of the tv, with the cable feed stilled connected to it. The cable feed is the cable that brings the signal to the tv from the rv park cable system or the roof top antenna. Well no tv. Still had the one in the bedroom. I show the dealer the problem. They call THOR MOTORCOACH and explain the issue.My coach is still under warranty until next month. THOR MOTORCOACH says that this issue is not covered under warranty.
WHAT???????? REALLY??????? So I have a tv that does not work. And instlled in a coach still under warranty and its not covered. i DON'T UNDERSTAND. Needless to say, I AM NOT A HAPPY CAMPER. THOR MOTORCOACH let me down. Well my dealer, MBTHOMAS, in Lemay, MO, a suburb of St. Louis, came through. They said if I would pay $60.00 they would install a new tv. Well I paid the cost. Which I think THOR MOTORCOACH should pay. So the coach has a new tv. And late last year the motor drive gear on the awning broke when I was trying to bring the awning in while at home. I paid a $50.00 service call to have the dealer come to my house and remove the awning, since I could not drive the coach with the awning. THOR MOTORCOACH said they would cover the cost of the service call, well still waiting for that to arrive.
And the Fantastic fan motor went bad while in S. TX. A 3 speed motor, the dealer had a 1 speed motor on hand. The 3 speed motor is on order.
Hope the parts get here next week. I have a campout with my Good Sam chapter in 2 weeks. Next will be an oil and filter change on the V10 and the generator. Check the fluids, air in the tires and head on out.
Can hardly wait. Love being out there.
Y'all have a great day.
