Unhappy with Thor ACE 30.1 & RV Solutions

Gjac wrote:

chuckftboy wrote:
Thor should have authorized the battery replacement and then worked it out with the dealer. A couple of batteries wouldn't cost them very much and the OP shouldn't have had to spend his money to fix the problem. The bad will they create by refusing warranty far out weighs the price of 2 batteries.

This is the best answer yet regardless of legal responsibility. Thor should have step up to the plate and called the dealer to replace the customers batteries, and worked out the details later. Isn't that what Bob Tiffin would do? If they won't take care of a $100 battery what else won't they take care of when the customer has a bigger problem?