Forum Discussion
WyoTraveler
Oct 01, 2013Explorer
Don't email. Call the factory. Then re-call the factory. Ask for a supervisor. If you send me a letter it may go in the trash. email? Erased. Be the squeaky wheel. I don't argue with manufactures. I just suggest. Bad service? Unable to handle warranty? Tell me why I should buy your product again. Believe me these guys aren't stupid. There is tremendous competition selling RVs. If building an RV and selling it was a piece of cake they wouldn't be going out of business. However, you can't be hostile. If you find a bad manufacturer, I have, sell the RV. Don't buy another one of that brand. Tell others about their bad warranty service. For example, I would never buy another Jayco. Fairly good RV but very poor warranty service. In fact Jayco could offer me a lifetime warranty instead of 2 years and I wouldn't buy another one. If they don't take care of their customers it doesn't matter how long. I can get sunshine treatment anyplace. JMHO.
Monaco has taken care of us on every phone call. If you want super warranty service buy their RVs. JMHO. I don't get anything else from them. Just great fast warranty service.
Monaco has taken care of us on every phone call. If you want super warranty service buy their RVs. JMHO. I don't get anything else from them. Just great fast warranty service.
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