Hi all,Well after our initial voyage in our '14 Fleetwood Storm I put it back into the dealer for a punch list of issues to be resolved.It's been a week and I called to check in.. The dealer says that there is a large number of warranty things that must be OK'd by fleetwood first and that some of the repairs are going to be very time consuming (bunk house top bunk was mounted too high and is ripping the ceiling panel).He also said that it sometimes can take at least a week for Fleetwood to advise them on the repairs and then takes time for parts to come in.So long story short he made it sound like its was going to be in the shop at least 3 more weeks.Is this pretty typical? I know car dealers that do warranty work usually will give a loaner/rental car if needed, Do RV dealers do the same? Just seems like a long time to repair some pretty small things... also some of the repairs while necessary do scare me a little as the entire bunkhouse has to be disassembled to fix one of them. I just hope they know how to reassemble.

I would not hesitate to ask for an extension of your warranty for the time that they have it in the shop. I also wonder why they could not just take a list of items to be repaired, and contacted Fleetwood, BEFORE you had to leave the RV there. In other words, don't leave the RV until they are ready to actually do the work.

Fleetwood extended my warranty for the excessive time it was in the shop.

My Tropical spent over a month in the shop when I first bought it and it was over really minor stuff, but there was a series of screw ups in the dealers shop. I was pretty ticked because I bought it right at the end of June and it spent most of the rest of the summer in the shop. In the end National agreed to a cash settlement of two months payments to make me happy. The guy at National was not at all happy with the dealer for taking so long to get it fixed.

The thing people forget is when you take a Ford to Ford or Chevy to Chevy for warranty work, parts are readily accessible. When you take an rv to a dealer who may have many multiples of manufacturers, not so easy to keep EVERY part stocked. I do believe in general they do the best they can. Warranty work does have to be pre approved by manufacturer and that can take some time.My tt is still under warranty and in addition to making appointment for service I have also notified manufacturer of issue/parts needed so things are handled in advance. Has worked well for us and communicating directly with manufacturer holds their feet to the fire.

Thanks for all the responses. I think extending the warranty is a great idea. I'm partially bummed because I have a long list of mod's, upgrades, and tinkerings that I am waiting to do.

Warranty Work - How long is too long | Good Sam Community

tbred
Explorer II
Sep 30, 2013
The thing people forget is when you take a Ford to Ford or Chevy to Chevy for warranty work, parts are readily accessible.

When you take an rv to a dealer who may have many multiples of manufacturers, not so easy to keep EVERY part stocked. I do believe in general they do the best they can. Warranty work does have to be pre approved by manufacturer and that can take some time.

My tt is still under warranty and in addition to making appointment for service I have also notified manufacturer of issue/parts needed so things are handled in advance. Has worked well for us and communicating directly with manufacturer holds their feet to the fire.
msmith1199
Explorer II
Sep 30, 2013
My Tropical spent over a month in the shop when I first bought it and it was over really minor stuff, but there was a series of screw ups in the dealers shop. I was pretty ticked because I bought it right at the end of June and it spent most of the rest of the summer in the shop. In the end National agreed to a cash settlement of two months payments to make me happy. The guy at National was not at all happy with the dealer for taking so long to get it fixed.
workhardplayha1
Explorer
Sep 30, 2013
Fleetwood extended my warranty for the excessive time it was in the shop.
rgatijnet1
Explorer III
Sep 30, 2013
I would not hesitate to ask for an extension of your warranty for the time that they have it in the shop.
I also wonder why they could not just take a list of items to be repaired, and contacted Fleetwood, BEFORE you had to leave the RV there. In other words, don't leave the RV until they are ready to actually do the work.

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